Our Reviews
Tyler A|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/24/2025
I was nothing but pleased with the service provided. Most importantly, the speediness to complete the oil change (maybe 30 min). Other dealerships in the city take over an hour Sadly, people are too busy these days and time is of essence with our daily lives. Thank you for getting me in and out! See you again, no doubt!
1/26/2025
Tyler, thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC.! We sincerely value your business and look forward to your next visit!
KEARNEY, MO
Lewis W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/25/2025
Everyone was a great help
1/27/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
KANSAS CITY, MO
Mark P|2023 Buick Envision
Confirmed Service Customer
1/28/2025
As always my experience with my salesman and this dealership is and has been top shelf.
1/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
KANSAS CITY, MO
Edward D|2024 GMC Sierra 1500
Confirmed Service Customer
1/30/2025
Quick and thorough
1/31/2025
Edward, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SHAWNEE, KS
Ralph R|2017 Buick Enclave
Confirmed Service Customer
2/3/2025
Good
2/5/2025
Ralph, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLT, MO
Rick H|2021 GMC 1500 Sierra
Confirmed Service Customer
2/14/2025
I only take my truck to Roberts-Robinson for service work! They’re always prompt in doing the work & a top notch staff!
2/17/2025
Thank you for choosing Roberts-Robinson Chevrolet GMC, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
EXCELSIOR SPRINGS, MO
Carissa K|2020 Chevrolet Blazer
Confirmed Service Customer
2/17/2025
Fast and efficient. Communication was great throughout my visit too!
2/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EXCELSIOR SPG, MO
Gerald S|2023 GMC Savana
Confirmed Service Customer
1/27/2025
on time and excellent work completed
1/29/2025
Gerald, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LENEXA, KS
James O|2018 GMC Terrain
Confirmed Service Customer
2/1/2025
problem with computer cant seem to find and fix problem
2/3/2025
James, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (816) 630-3151 when you can so we can address this situation directly. Thank you and have a great day.
CARROLLTON, MO
David W|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/11/2025
It was a great experience working with Chris in the service department
2/12/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
OXFORD, AR
Brad S|2022 GMC 1500 Sierra
Confirmed Service Customer
2/15/2025
Got me in same day and did a great job.
2/17/2025
Brad, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
KEARNEY, MO
John R|2023 Chevrolet Blazer
Confirmed Service Customer
2/18/2025
Always friendly, honest, and professional
2/19/2025
John, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
KANSAS CITY, MO
Cyndi L|2023 Buick Envision
Confirmed Service Customer
2/18/2025
The staff is always so friendly and they listen to any concerns I have with my vehicle
2/19/2025
Cyndi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
KEARNEY, MO
Tim L|2019 GMC Terrain
Confirmed Service Customer
2/20/2025
Took 4 trips and multiple hours each trip to fix an issue that should have been a two visit issue. Major inconvenience an extra costs added to the the project.
2/21/2025
Tim, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (816) 630-3151 so we can work towards a resolution.
RICHMOND, MO
William R|2025 GMC Yukon
Confirmed Sales Customer
2/21/2025
Mike and the RR Team always take care of me and my family's needs. First class experience!
TERANCE ECHOLS
2/22/2025
William, we're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEES SUMMIT, MO
Scot M|2021 GMC 1500 Sierra
Confirmed Service Customer
2/23/2025
Roberts Robinson in Excelsior Springs continues to be a terrific service experience. Through years I have purposefully stayed away from dealer service departments for all the reasons we are all familiar with. I’m so glad I took a chance on this gem in Excelsior Springs.
2/24/2025
We're happy you found our staff so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC. Please don't hesitate to reach out if there's anything additional we can do for you.
EXCELSIOR SPRINGS, MO
Richard S|2022 GMC Acadia
Confirmed Service Customer
2/19/2025
Very satisfied with the service center staff. They are experienced and provide excellent customer service.
2/20/2025
Richard, we're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC. We look forward to your next visit! Take care!
KEARNEY, MO
Jerry H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/21/2025
Chris Smith was my salesman and was super to deal with. He made the process for me very easy with 0 pressure. I would definitely buy from him and this dealership again.
CHRISTOPHE SMITH
2/23/2025
Jerry, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PLEASANT HILL, MO
Brace B|2019 Chevrolet Traverse
Confirmed Service Customer
2/21/2025
Got me in quickly - found the issue and fixed it under warranty - thanks
2/23/2025
Brace, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EXCELSIOR SPG, MO
Chuck J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/26/2025
Awesome service as usual. Routine maintenance items were suggested, discussed and implemented. Service was performed in a timely manner and I am very happy.
2/27/2025
Chuck, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LAWSON, MO
Miranda M|2024 Chevrolet Tahoe
Confirmed Service Customer
2/27/2025
Great service every time!
2/28/2025
Miranda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Michele P|2019 GMC Acadia
Confirmed Service Customer
2/27/2025
I didn't buy my SUV here, but you are the only place I will come for service or any problems I may have. Everyone is so nice and so knowledgeable. If I have to replace my SUV this is the only place I will come. You guys are great 👍.
2/28/2025
Michele, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWSON, MO
Janet C|2014 GMC Acadia
Confirmed Service Customer
2/28/2025
Completed on day they stated.
3/2/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again soon!
RICHMOND, MO
Janice S|2023 GMC Terrain
Confirmed Service Customer
3/3/2025
Customer friendly, and promptly keeping me updated
3/4/2025
Janice, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SMITHVILLE, MO
Michael M|2024 Chevrolet Trax
Confirmed Service Customer
2/23/2025
I was treated like a loyal cutomer should be treated. I'll be back.
2/25/2025
Michael, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PLEASANT VALLEY, MO
Carol J|2018 Chevrolet Equinox
Confirmed Service Customer
2/27/2025
Very helpful
2/28/2025
Carol, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
KEARNEY, MO
Daphne M|2021 Chevrolet Colorado
Confirmed Service Customer
2/28/2025
Easy online appointment set up, friendly, knowledgeable and quick service. Additional services suggested but not pushed to purchase.
3/3/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!
LIBERTY, MO
Teisha L|2017 GMC Terrain
Confirmed Service Customer
3/2/2025
Sherry in the service department was so friendly and amazing. She updated me every step of the way and answered all of my questions. The work was done within a very reasonable time as well!
3/3/2025
Teisha, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
BENTONVILLE, AR
Robert K|2012 Chevrolet Impala
Confirmed Service Customer
3/3/2025
Quick in, quick out as promised!!
3/4/2025
Robert, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
LAWSON, MO
Linda B|2017 Buick Envision
Confirmed Service Customer
3/5/2025
Staff was so nice and answered all questions. Waiting room was great!
3/6/2025
Linda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LIBERTY, MO
Jason W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/6/2025
Friendly service
3/8/2025
Jason, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LENEXA, KS
David H|2022 GMC 3500HD Sierra
Confirmed Service Customer
3/7/2025
Great service as usual
3/9/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EXCELSIOR SPRINGS, MO
Richard F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/14/2025
Very easy
3/16/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
RAYMORE, MO
C D|2025 GMC Sierra 1500
Confirmed Service Customer
3/17/2025
Great service
3/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service and we hope to see you again soon!
SUNRISE BEACH, MO
Graydon S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/3/2025
All were kind a courteous.
3/4/2025
Graydon, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again soon!
RICHMOND, MO
Phil A|2020 Chevrolet Colorado
Confirmed Service Customer
3/3/2025
Very helpful, knowledgeable service advisors
3/5/2025
Phil, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EXCELSIOR SPRINGS, MO
Deborah H|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/10/2025
Everyone was very helpful.
RON PREWIT
3/12/2025
Deborah, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
EXCELSIOR SPG, MO
Phillip D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/12/2025
Always helping and very knowledgeable. Wouldn't take my vehicles anywhere else.
3/13/2025
Phillip, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RICHMOND, MO
Keith P|2011 Chevrolet Corvette
Confirmed Service Customer
3/12/2025
Really nice place for service. I’ve had great experiences so far.
3/13/2025
Keith, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
KEARNEY, MO
Chuck J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/13/2025
Service is always at a high level and this time was no different
3/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LAWSON, MO
Steve C|2015 GMC 1500 Sierra
Confirmed Service Customer
3/19/2025
Kept me informed by phone and text.
3/20/2025
Steve, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LIBERTY, MO
Carrie M|2019 Chevrolet Equinox
Confirmed Service Customer
3/20/2025
Always curtious. Always informative on what services are coming up or need addressed.
3/21/2025
Carrie, thank you for choosing Roberts-Robinson Chevrolet GMC, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
LAWSON, MO
Timothy M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/24/2025
The service, staff and experience are excellent and what will continue to my relationship with this dealership.
3/25/2025
Timothy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
LEES SUMMIT, MO
Eartha T|2019 Chevrolet Cruze
Confirmed Service Customer
3/21/2025
Service was exceptional
3/22/2025
Eartha, we are very happy we could provide you with a positive experience! Thank you for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again.
EXCELSIOR SPG, MO
Frank T|2015 Chevrolet Colorado
Confirmed Service Customer
3/24/2025
Service Advisor Sherry Ruff is always so very helpful in getting my vehicles the attention that is needed. I took in my 2015 Colorado for an oil change and asked if they could also check to see why the check engine light was staying on. The vehicle manual was not very helpful. Not only did I get my oil/filter changed, but diagnostics revealed that the EVAP purge valve was leaking or sticking open and needed to be replaced. All service was performed very promptly. Also, there was no charge for replacing the EVAP purge valve as it came under special policy 18029. I can always count on this outstanding service department for my vehicles.
3/25/2025
Frank, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
KANSAS CITY, MO
Paul F|2024 GMC Canyon
Confirmed Service Customer
4/2/2025
I arrived an hour early for my service appointment. The shop got my vehicle right in to perform the service in addition to a required software update. Cassandra is an excellent service advisor. Thank you!
4/3/2025
Paul, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OLATHE, KS
Shelley B|2017 GMC 1500 Sierra
Confirmed Service Customer
4/6/2025
They forgot to check the tire pressure when they rotated them.
4/7/2025
Shelley, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (816) 630-3151 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
EXCELSIOR SPRINGS, MO
Sheryl L|2013 Chevrolet Equinox
Confirmed Service Customer
4/9/2025
Everything went very well. Friendly staff and comfortable waiting area. Will definitely be back.
4/11/2025
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
LIBERTY, MO
Donald M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/10/2025
Hadn't been in for years, great service then and even better now.
4/11/2025
Donald, thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
HENRIETTA, MO
Gary S|2019 GMC 1500 Sierra
Confirmed Service Customer
4/11/2025
Chris does an excellent job.
4/13/2025
Gary, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
KEARNEY, MO
Barbara S|2024 Chevrolet Tahoe
Confirmed Service Customer
3/25/2025
Very friendly and service was done fast. Changed oil and rotated tires in less than 30 minutes. Other dealers took 1 hour or more.
3/26/2025
Barbara, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LENEXA, KS
Anthony D|2025 GMC Sierra 1500
Confirmed Sales Customer
4/2/2025
Everything was great. Very easy to deal with and will be back for future purchases.
AUSTIN BERG
4/4/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
OLATHE, KS
Janet C|2024 GMC Sierra 1500
Confirmed Service Customer
4/11/2025
Chris installed updates kept me informed .
4/12/2025
Janet, we're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
RICHMOND, MO
Nathan G|2016 GMC 2500HD Sierra
Confirmed Service Customer
4/11/2025
Fixed my issue in very little time.
4/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
RICHMOND, MO
Kelly S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/16/2025
Great people. I never have a problem getting in.
4/17/2025
Kelly, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service and we hope to see you again soon!
EXCELSIOR SPRINGS, MO
Michele K|2024 GMC Terrain
Confirmed Service Customer
4/17/2025
Fast, friendly and professional..
4/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again soon!
POLO, MO
Mary B|2021 Buick Encore GX
Confirmed Service Customer
4/18/2025
My visit went great! Cassandra explained everything that was going to be done to my car, and she had given me the pricing for those things at an earlier visit, so I wasn't surprised by the amount.
4/21/2025
We're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC.. We hope you have a great day!
LAWSON, MO
David V|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
4/18/2025
I returned to Roberts Robinson after being away a few years. It felt like coming back home to family. This dealership always works together to help the customers from the sales team to the service department and everyone else. I’m so glad that I came back to Roberts Robinson and looking forward to many more years with them.
RON PREWIT
4/21/2025
David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
EXCELSIOR SPG, MO
Dawn A|2019 GMC Terrain
Confirmed Service Customer
4/13/2025
Cassandra very helpful. Work is done timely.
4/14/2025
Dawn, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
KANSAS CITY, MO
Scot M|2021 GMC 1500 Sierra
Confirmed Service Customer
4/13/2025
Roberts Robinson continues to be in class of their own when it comes to dealer service department. Even if we moved down to the city, I think I would continue to make the short drive to get my truck serviced here
4/14/2025
Thank you so much for the positive review! If you're ever in need of more help, please let us know!
EXCELSIOR SPRINGS, MO
Randall G|2024 GMC Sierra 1500
Confirmed Service Customer
4/14/2025
Always convenient and easy to schedule an appointment. The staff are very friendly and knowledgeable.
4/15/2025
Randall, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEES SUMMIT, MO
Mary S|2017 GMC Acadia
Confirmed Service Customer
4/21/2025
Chargeing $35 for replacing cabin filter not acceptable wasn't told the would be a charge for installing it. Also was told there would be chge for diagnostic of problem $160 seems high. I called parts department 2 times to order parts never called me back. $277.88 seems to be high for the service I received for oil change and a filter & diagnostic. So much for the senior discount.......................
4/22/2025
Mary, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (816) 630-3151 when you can so we can address this situation directly. Thank you and have a great day.
HOLT, MO
Rickey H|2025 GMC Acadia
Confirmed Sales Customer
4/22/2025
It was very easy dealing with them to make a reasonable purchase.
HOUSE DEAL
4/23/2025
Rickey, we are glad we could help! We look forward to your next visit! Take care!
BERRYTON, KS
Jill E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
Chris Smith was amazing to work with. He listened to what I wanted and needed in a vehicle. He answered all of my questions thoroughly and was very informative about all of the features on my new vehicle. He is the best!
4/25/2025
Jill, we're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EXCELSIOR SPG, MO
Anthony D|2025 GMC Sierra 1500
Confirmed Service Customer
4/25/2025
had a tonneau cover put on. did a great job
4/27/2025
Anthony, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OLATHE, KS
Matt P|2013 GMC 1500 Sierra
Confirmed Service Customer
5/1/2025
Sherry in the service department is always very helpful in explaining what’s going on with our vehicles, and keeping me in the loop about how much the repairs will be or what’s happening currently with my vehicles.
5/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Jane G|2013 Chevrolet Malibu
Confirmed Service Customer
4/18/2025
Scheduling was easy and my service rep Cassandra was very pleasant to work with. Recall repair was done quickly and as promised.
4/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
KEARNEY, MO
Dolores E|2018 GMC Terrain
Confirmed Service Customer
4/20/2025
Easy to schedule. Informed me of what needed to be done.
4/21/2025
Dolores, thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC.! We sincerely value your business and look forward to your next visit!
LAWSON, MO
Roy H|2004 GMC Yukon Denali
Confirmed Service Customer
4/24/2025
Got it done in a timely manner, and done right
4/25/2025
Roy, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
RAYVILLE, MO
Carl F|2021 GMC 2500HD Sierra
Confirmed Service Customer
4/30/2025
always a pleasure
4/30/2025
Carl, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
RAYVILLE, MO
Steve P|2012 Chevrolet Silverado
Confirmed Service Customer
4/30/2025
The work on my truck was done on time and the advisors kept me informed.
5/1/2025
Steve, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
KEARNEY, MO
James H|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
4/30/2025
They got me in and out quick, recommended other services my truck may need, and rescheduled me when I needed. Sherry, Cassandra, and Chris always take care of me that’s why I’ve been a customer for years.
5/1/2025
James, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
EXCELSIOR SPG, MO
Randy P|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/1/2025
Great customer service. Sherry and staff are great.
5/2/2025
Randy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
KEARNEY, MO
Cindy P|2017 Chevrolet Traverse
Confirmed Service Customer
5/6/2025
All services were performed in a timely manner.
5/7/2025
Cindy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORBORNE, MO
Rick H|2021 GMC 1500 Sierra
Confirmed Service Customer
5/9/2025
It’s always great service & the whole service team is very accommodating to work with.
5/11/2025
Thank you for choosing Roberts-Robinson Chevrolet GMC, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
EXCELSIOR SPRINGS, MO
Michael M|2021 GMC Canyon
Confirmed Service Customer
5/12/2025
Quick and prompt service
5/14/2025
Michael, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Jill E|2018 Chevrolet Malibu
Confirmed Service Customer
5/18/2025
Excellent experience. Chris Smith made sure I got the vehicle I wanted.
5/19/2025
Jill, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
EXCELSIOR SPG, MO
Brian H|2018 Chevrolet Cruze
Confirmed Service Customer
5/18/2025
Brought the car in for an oil change and it was completed in an hour. I'm satisfied.
5/19/2025
Brian, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again soon!
EXCELSIOR SPRINGS, MO
Teresa N|2016 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Always with a smile and courteous love going there
5/22/2025
Teresa, we are glad we could help! Thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service and we hope to see you again.
RAYMORE, MO
Tammy T|2018 Buick Enclave
Confirmed Service Customer
5/21/2025
Always a pleasure to get my car in for service.
5/22/2025
Tammy, we appreciate you taking the time to leave us this feedback We are always more than happy to assist you if anything else comes up. Take care!
KEARNEY, MO
Kevin H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
Wonderful as always
5/22/2025
Kevin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEES SUMMIT, MO
Chad D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
Always great service and friendly
5/21/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LAWSON, MO
Brian T|2023 GMC Sierra 1500
Confirmed Service Customer
5/26/2025
Friendly staff. Work done in a timely fashion
5/26/2025
Brian, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Chris M|2011 Chevrolet Impala
Confirmed Service Customer
5/7/2025
Always dose a great job. Always satisfied with your work.
5/8/2025
Chris, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
EXCELSIOR SPRINGS, MO
Aaron W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/12/2025
Professional, personable, quick, easy, and impeccably honest! Best car buying experience to date.
CHRISTOPHE SMITH
5/14/2025
Aaron, we appreciate you taking the time to leave us this feedback. Thank you for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again.
LEAVENWORTH, KS
Jay B|2020 Chevrolet Trax
Confirmed Service Customer
5/15/2025
Great service people
5/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
KANSAS CITY, MO
Brenda S|2024 Chevrolet Blazer
Confirmed Service Customer
5/15/2025
Quick n easy Thank U
5/16/2025
Brenda, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
EXCELSIOR SPRINGS, MO
Marion J|2024 GMC Yukon
Confirmed Service Customer
5/15/2025
Service was performed very timely, team was pleasant and attentive, they answered all my questions, overall it was a great experience.
5/16/2025
Marion, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again soon!
KEARNEY, MO
Dennis W|2024 GMC Sierra 1500
Confirmed Service Customer
5/19/2025
On time service call. No issues. Staff are very professional.
5/20/2025
Dennis, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Mark W|2011 GMC Sierra
Confirmed Service Customer
5/22/2025
Sherry, my service consultant was courteous and professional. I would recommend Roberts Robinson to anyone.
5/23/2025
Mark, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
KEARNEY, MO
Dale V|2021 GMC Yukon XL
Confirmed Service Customer
5/25/2025
Very professional
5/26/2025
Dale, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
RICHMOND, MO
Justin M|2026 Chevrolet Equinox
Confirmed Sales Customer
5/28/2025
Ron was our salesman! He did not disappoint! If he didn’t know an answer to a question he made sure he found out from the right person! He wasn’t pushy at all which is a quality we love in our salesman! We will definitely be getting our vehicle here from now on!
RON PREWIT
5/29/2025
Justin, we're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC.. We sincerely value your business and look forward to your next visit!
KEARNEY, MO
Chad S|2019 GMC 1500 Sierra
Confirmed Service Customer
5/28/2025
Always a pleasure dealing with the service department.
5/29/2025
Thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
LIBERTY, MO
Edward D|2024 GMC Sierra 1500
Confirmed Service Customer
5/29/2025
The service at Roberts Robinson continue to exceed expectations
5/30/2025
Edward, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
SHAWNEE, KS
Craig L|2020 GMC Terrain
Confirmed Service Customer
6/2/2025
Cassandra is friendly and knowledgeable always lets me know what is needed. All employees I have met are very friendly.
6/5/2025
Craig, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIBERTY, MO
Michelle F|2024 Chevrolet Malibu
Confirmed Service Customer
6/3/2025
People were pleasant and it was done in a fairly timely manner. Only regret was mud on my floor mat on drivers side when I left.
6/4/2025
Michelle, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
RAYVILLE, MO
Gerald S|2023 GMC Savana Cargo Van
Confirmed Service Customer
6/3/2025
Top notch!
6/4/2025
Gerald, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
LENEXA, KS
Ira W|2008 Chevrolet Equinox
Confirmed Service Customer
6/4/2025
TAKEN CARE IN A TIMELEY AN FRENDLEY MANNER DID HAVE A MESS UU IN BILLING DEPT BILL SAID 6 QT OF OIL HAD BEEN INSTALLED BUT AFTER CHECK WITH TECH; CORRECT AMOUNT OF OIL HAD BEEN IINSTALLED IN ENGGINE
6/5/2025
Ira, it is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!
EXCELSIOR SPG, MO
David B|2022 GMC Canyon
Confirmed Service Customer
6/10/2025
I have always had great service at Roberts Robinson. They have always kept me up to date on required maintenance on my truck.
6/11/2025
David, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again soon!
LEES SUMMIT, MO
Chuck J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2025
I have a high level of expectation because of my previously excellent experiences. I am never disappointed. Roberts-Robinson delivers, every time
5/26/2025
Chuck, thank you so much for your positive comments about Roberts-Robinson Chevrolet GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWSON, MO
Rick H|2021 GMC 1500 Sierra
Confirmed Service Customer
5/29/2025
Always great to work with. Great staff & always go the extra mile to take care of their customers.
5/30/2025
Rick, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EXCELSIOR SPRINGS, MO
Sallie W|2017 Chevrolet Traverse
Confirmed Service Customer
6/2/2025
Got in fast and work done timely
6/3/2025
Sallie, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
KEARNEY, MO
Janice S|2023 GMC Terrain
Confirmed Service Customer
6/3/2025
Quick, customer service outstanding, Friendly, clean surroundings for my wait
6/4/2025
Janice, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
SMITHVILLE, MO
C D|2025 GMC Sierra 1500
Confirmed Service Customer
6/4/2025
Could not have been better
6/5/2025
Thank you so much for your positive comments about Roberts-Robinson Chevrolet GMC, INC.! If you have any further questions, please don't hesitate to reach out!
SUNRISE BEACH, MO
Don R|2017 Chevrolet Tahoe
Confirmed Service Customer
6/9/2025
Longtime customer. They always go above and beyond when it comes to service on our vehicles. They fix what is needed and advise you if you require something else. One of General Motors best.
6/10/2025
Don, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KANSAS CITY, MO
Mellissa H|2020 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
It's a pleasure using your service for my car. The service reps will answer your questions with friendly smile.
6/13/2025
Mellissa, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
POLO, MO
William P|2014 GMC Terrain
Confirmed Service Customer
6/13/2025
Everything went smoothly and all concerns were met.
6/16/2025
William, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
LAWSON, MO
Bill S|2010 Chevrolet Colorado
Confirmed Service Customer
6/16/2025
Great service and friendly staff!
6/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWSON, MO
Phillip D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2025
Great place and great people. I wouldn't go anywhere else for my vehicles. They are the best!
6/20/2025
Phillip, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
RICHMOND, MO
Jackie S|2023 Buick Envision
Confirmed Service Customer
6/19/2025
Great service department. Employees are very pleasant and helpful. Work finished in timely manner.
6/20/2025
Jackie, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
KEARNEY, MO
James W|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/19/2025
People were very good to work with and was treated well. I will be back ! They also fixed my two remotes and fixed the radio so we can get other things since we no longer take the XM Radio service. Thank You ''All Jim & Sharon Wardlow
6/20/2025
James, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
KANSAS CITY, MO
John K|2021 GMC 1500 Sierra
Confirmed Service Customer
6/20/2025
In a nutshell, I feel like this is the most honest group of service people I've ever come across. "Sherry" in service has always been very upfront with her answers to my questions. They never try and upsell you on anything you don't need or your car isn't ready for. Not to mention, they'll go the extra mile to get the problems resolved. And finally, being able to have a car exchanged with your own so you don't have to miss work or make alternative arrangements, is a huge, huge, perk. I used to bring my Traverse in all the time for repairs and now I bring my Sierra Pickup in. I will never go anywhere else for service. John Kroeker
6/23/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC. - Service! We look forward to your next visit! Take care!
LENEXA, KS
Kris B|2021 GMC Canyon
Confirmed Service Customer
6/23/2025
From the moment I walked in to drop my vehicle off I was met by your Service Writer ( I believe Shelly? ) she had nothing but a smile and kindness. I stated I thought the battery was original to the truck and if they would check that out also. Received a call regarding the cold start amperage and pricing for new and everything was done perfectly with very kind people from start to finish. Great experience and you can bet I’ll be back again. Thank you all
6/24/2025
Thanks Kris! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Cindy M|2022 GMC Terrain
Confirmed Service Customer
6/24/2025
Was okay but forgot to reset service on the dash had to figure out how to do it myself
6/25/2025
Cindy, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (816) 630-3151.
KANSAS CITY, MO
James G|2015 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
We always get great service with this dealership.
6/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
LAWSON, MO
Richard S|2022 GMC Acadia
Confirmed Service Customer
6/16/2025
Very pleased with the service I received from the service center. Setting up the appointment was extremely easy. When I arrived the service center personnel got my vehicle completed quickly and efficiently. The personnel are experienced and professional.
6/16/2025
Richard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
KEARNEY, MO
Mark H|2017 GMC Canyon
Confirmed Service Customer
6/17/2025
Excellent service, on-time, and always a pleasure to deal with Roberts Robinson service center staff.
6/18/2025
Mark, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Tammy K|2017 Chevrolet Express
Confirmed Service Customer
6/18/2025
Always have a great experience getting our vehicles serviced there. Everyone is friendly and helpful.
6/19/2025
Tammy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EXCELSIOR SPG, MO
Randy S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/26/2025
Service department is wonderful. Chris Casey does a great job.
6/27/2025
Randy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
KEARNEY, MO
Karen G|2017 Chevrolet Sonic
Confirmed Service Customer
6/26/2025
I was very satisfied with the work done.
6/27/2025
Karen, your satisfaction is our top priority. We look forward to your next visit! Take care!
LAWSON, MO
Kim M|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/27/2025
VERY NICE WORKERS FAST SERVICE
6/29/2025
Kim, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service and we hope to see you again soon!
RICHMOND, MO
Rickey C|2014 Chevrolet Impala Limited
Confirmed Service Customer
6/28/2025
Chris did great by us. He stuck with us until Endurance came through. We appreciate him and his service.
6/28/2025
Rickey, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
EXCELSIOR SPRINGS, MO
Billy T|2014 Chevrolet Equinox
Confirmed Service Customer
7/3/2025
I always receive great service. Fast and friendly too!! Cassandra is good at keeping me updated on recommended services that are coming up.
7/6/2025
Billy, thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
KEARNEY, MO
Theresa D|2019 Buick Encore
Confirmed Service Customer
6/28/2025
My car broke down and the tow truck brought my car straight to the dealership. You got me diagnosed quickly and got it repaired in just a few days.
6/30/2025
Theresa, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
LAWSON, MO
Jackie B|2019 Chevrolet Tahoe
Confirmed Service Customer
6/30/2025
They took our car in promptly and did the oil change & tire rotation with only a 20 min. wait time!
7/1/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
NORBORNE, MO
Larry M|2023 GMC Sierra 3500 HD
Confirmed Service Customer
7/2/2025
You start working on the vehicle when you’re appointment time is.
7/4/2025
Larry, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
KEARNEY, MO
Anthony D|2025 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
no complaints! friendly staff, got my truck in on time and was finished sooner than I expected.
7/6/2025
Anthony, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OLATHE, KS
Debra H|2016 Chevrolet Colorado
Confirmed Service Customer
7/3/2025
Everyone at Robert Robinsons is great. Very friendly and helpful
7/6/2025
Debra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EXCELSIOR SPRINGS, MO
Sam L|2013 GMC Terrain
Confirmed Service Customer
7/5/2025
Wait time minimal,
7/7/2025
Sam, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service and we hope to see you again soon!
EXCELSIOR SPG, MO
Mark W|2011 GMC Sierra
Confirmed Service Customer
7/16/2025
The service department was courteous and professional. They finished the job in a timely manner.
7/17/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC. Please don't hesitate to reach out if there's anything additional we can do for you.
KEARNEY, MO
Brian T|2021 GMC Yukon XL
Confirmed Service Customer
7/17/2025
Always pleasant and punctual
7/18/2025
Brian, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
KEARNEY, MO
Mark H|2017 GMC Canyon
Confirmed Service Customer
7/17/2025
Christopher assisted in diagnosing my radio malfunction and ultimate resolution was completed ahead of schedule. Service was outstanding and my new radio was set on my favorite station.
7/18/2025
Mark, thank you so much for your positive comments about Roberts-Robinson Chevrolet GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Eric H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/8/2025
My only disappointment was having a 10:30 appointment for an oil change and tire rotation I had to wait about an extra hour for the service to begin, after inquiring about why it hadn't been started. I would have rescheduled had I known they were overbooked. Everyone was working hard and seemed to be doing all they could do under the circumstances.
7/9/2025
Eric, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (816) 630-3151 so we can assist you further.
KEARNEY, MO
John R|2023 Chevrolet Blazer
Confirmed Service Customer
7/9/2025
Timeless
7/10/2025
John, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
KANSAS CITY, MO
Denise R|2018 Buick Envision
Confirmed Service Customer
7/21/2025
Fast and courteous! Explained service very well.
7/22/2025
Denise, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WOOD HEIGHTS, MO
Marion J|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/22/2025
This dealership has shown they are willing to find alignment with customers with creating wins for the customer and dealership
CHRISTOPHE SMITH
7/23/2025
Marion, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Matt P|2013 GMC 1500 Sierra
Confirmed Service Customer
7/24/2025
The staff is always very helpful and informative on what’s going on with my vehicles whenever I bring them in for anything
7/25/2025
Matt, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
KEARNEY, MO
Janice N|2022 Buick Enclave
Confirmed Service Customer
7/30/2025
Staff knowledgeable, honest, friendly. I've had bad experiences at 2 other GM dealerships.
7/31/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Brennan L|2025 Chevrolet Trax
Confirmed Service Customer
7/30/2025
Cassandra was amazing as always!
7/31/2025
Brennan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ORRICK, MO
Mark H|2017 GMC Canyon
Confirmed Service Customer
8/4/2025
Christofer was awesome. He ensured my vehicle was analyzed, contacted warranty company and located the required part. Repaired on the spot.
8/6/2025
Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC.! We are always more than happy to assist you if anything else comes up. Take care!
KEARNEY, MO
Russell D|2025 Chevrolet Trax
Confirmed Sales Customer
8/10/2025
This is our third car we have bought from you and e Rey experience has been great
CHRISTOPHE SMITH
8/12/2025
Russell, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LAWSON, MO
Lee W|2021 GMC 1500 Sierra
Confirmed Service Customer
8/16/2025
ROBERTS/ROBINSON IS THE ONLY GMC DEALER I TRUST MY VEHICLES WITH, PEOPLE ASK WHY I DRIVE 25 MILES FOR SERVICE THE STAFF AND SALES PERSONAL ARE EXCELLENT.
8/18/2025
Lee, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
KANSAS CITY, MO
Tammy K|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/16/2025
Fast service. Let us know of upcoming services needed.
8/18/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
EXCELSIOR SPG, MO
Milford F|2019 Chevrolet Colorado
Confirmed Service Customer
8/17/2025
.
8/18/2025
Thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
KANSAS CITY, MO
Clark S|2022 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
Great dealership everyone was friendly and helpful. Great service.
8/20/2025
Clark, we are delighted to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HARRISONVILLE, MO
Anthony P|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
8/19/2025
I scheduled routine maintenance with Casandra approximately two days ahead of time and as anticipated, my vehicle service was completed in a timely manner and available to be picked up prior to our agreed upon time.
8/20/2025
Anthony, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
RAYVILLE, MO
Forrest B|2018 Buick Cascada
Confirmed Service Customer
8/19/2025
Great fast service
8/20/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
OVERLAND PARK, KS
Frank T|2015 Chevrolet Colorado
Confirmed Service Customer
8/21/2025
Always excellent service.
8/22/2025
Frank, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
KANSAS CITY, MO
Edward D|2024 GMC Sierra 1500
Confirmed Service Customer
8/21/2025
The experience has always been stellar
8/22/2025
Edward, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
SHAWNEE, KS
Linda H|2025 Chevrolet Trax
Confirmed Service Customer
7/21/2025
Been going for years for all my car services. Easy to make appointments, nice waiting room area, free coffee, great customer service
7/23/2025
Linda, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
LIBERTY, MO
Yancey B|2022 GMC 1500 Sierra
Confirmed Service Customer
7/29/2025
Very pleased with the entire process, from making the appointment comprehensive communication and clarity throughout! Sherry Ruff (service advisor) is top notch.
7/30/2025
Yancey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OVERLAND PARK, KS
Edward D|2024 GMC Sierra 1500
Confirmed Service Customer
8/5/2025
Once again the team did a great job keeping me informed and doing a great job
8/6/2025
Edward, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
SHAWNEE, KS
James T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/5/2025
Brought truck in for a recall, service was quick
8/6/2025
James, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
David V|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/12/2025
It is great to be back with Roberts Robinson and as always the service department does a great job.
8/14/2025
David, thank you for choosing Roberts-Robinson Chevrolet GMC, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
EXCELSIOR SPG, MO
Barbara N|2020 GMC Acadia
Confirmed Service Customer
8/15/2025
So friendly and they always explain everything that's going on with my car. I can always trust them to be fair 😉
8/18/2025
Barbara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
RICHMOND, MO
Chuck J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/22/2025
My service appointment was quick and easy. I’ve come to expect excellent from Roberts Robinson and they deliver every time and that impresses me since they’ve set the bar quite high.
8/24/2025
Chuck, we are very happy to have provided you with such a positive experience! We hope to see you soon!
LAWSON, MO
Ronald R|2018 Chevrolet Equinox
Confirmed Service Customer
8/22/2025
Good and fast service !!
8/25/2025
Ronald, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LIBERTY, MO
Carol S|2023 Chevrolet Colorado
Confirmed Service Customer
8/25/2025
Professional
8/26/2025
Carol, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service and we hope to see you again soon!
EXCELSIOR SPG, MO
James G|2015 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
We took our car in because it was displaying a "check engine" light. $1899.00 was the cost of the repair. We picked it up on Friday Aug 22 around 430 pm. Monday morning Aug 25 the check engine light was back on. My husband called and was informed that the soonest they could get our Equinox back in was on Sept 2. He was concerned that the problem hadn't been solved and wanted a closer date as I am going out of town and he wanted a reliable car to drive while I was gone. The woman was rude to him and said that my husband needs to understand that they are very busy and it was impossible to get our vehicle in any sooner. So we took the car to be checked out by another mechanic. We found out that the problem is not solved and it will cost upwards or $8,000 to get it fixed. Needing a reliable vehicle we then decided that we don't want to deal with Chevrolet any longer and went out and purchased a new vehicle from the local Ford Dealership. This isn't the 1st time we have been dissatisfied with this particular dealership and it has just soured us with doing business with Chevrolet.
8/27/2025
James, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (816) 630-3151 at your earliest convenience to discuss how we can turn this experience into a positive one.
LAWSON, MO
Alan H|2016 Chevrolet Colorado
Confirmed Service Customer
8/27/2025
The service I received recently was great as it always is. I have never had a bad experience here. They communicate well and the work is done right and on time.
8/28/2025
Alan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
KANSAS CITY, MO
Jack P|2022 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Service Writer is very helpful, only issue is always trying to upsale services that are over priced. i.e transmission flush, brake fluid flush, fuel system flush. I understand the need for some of these service related tasks, but make it affordable!
9/12/2025
Jack, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
LIBERTY, MO
Kenneth L|2021 GMC 2500HD Sierra
Confirmed Service Customer
9/11/2025
I brought my vehicle for service at 1 and after I waited an hour they came to me and informed me they didn’t receive my appointment. I made the appointment online and received a confirmation. The service was completed in the next hour. My concern is why did it take an hour to tell me.
9/12/2025
Kenneth, it's upsetting to hear that your experience was anything but stellar. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (816) 630-3151 so we can discuss your experience further. We look forward to hearing from you.
NORBORNE, MO
Stephen N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/18/2025
Very pleasant
9/19/2025
Stephen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEES SUMMIT, MO
Michael R|2022 GMC Terrain
Confirmed Service Customer
8/25/2025
Friendly and prompt as always. Telling you things you need to know but not pushing you into anything. My whole family has been doing business with Mike Roberts for many years and plan to continue to do so.
8/26/2025
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
OAK GROVE, MO
Chad S|2019 GMC 1500 Sierra
Confirmed Service Customer
8/27/2025
Always a pleasure.
8/27/2025
Chad, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIBERTY, MO
Jack S|2020 GMC 1500 Sierra
Confirmed Service Customer
9/16/2025
My son had his truck serviced. The team picked up and serviced his truck, put a new topper on it and returned it to the house. All timely and excellent service as we always receive from Roberts Robinson GMC.
9/17/2025
Jack, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PRAIRIE VILLAGE, KS
David H|2019 Chevrolet Corvette
Confirmed Service Customer
9/17/2025
the crew at the desk is great
9/17/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
EXCELSIOR SPRINGS, MO
Dale D|2023 GMC Sierra 1500
Confirmed Service Customer
9/19/2025
Got in and out in a timely manner, very pleased.
9/22/2025
Dale, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LIBERTY, MO
Carol H|2011 Chevrolet Equinox
Confirmed Service Customer
9/20/2025
As always, I was treated with the utmost courteousness. The service representative kept me informed about the progress of my vehicle. I was told at first that it would probably 2 to 3 weeks before you could get to the repair on my vehicle. As it turned out, you were able to complete my vehicle in less than a week. Thank you very much.
9/20/2025
Carol, thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLEASANT VALLEY, MO
Erica E|2018 Chevrolet Traverse
Confirmed Service Customer
9/26/2025
The ease of dropping my car off, the dealership taking to work then picking me back up when my car was finished means everything!
9/29/2025
Erica, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
KANSAS CITY, MO
Kathy B|2024 Chevrolet Colorado
Confirmed Service Customer
9/26/2025
I've mentioned that my back-up camera on my 2024 Colorado is intermittent at least twice when I took it in for an oil change. It was mentioned that it may be a software update. I've updated my software at least twice (because the link appears on my screen when I turn my car off). I then made an appointment to have the camera issue looked at and they said "oh, it was a software update so they did the update"... the next morning, backing into my spot at work, the camera DOESN'T work! Also, the break monitor sensor message appears every time I start my car... technician says I have approximately 40 to 50% left on my pads and I'll have to live with the message for the next 40 thousand miles (which is approximately what it'll take to wear the bottom half of my pads down before I'll really need a break change). He did say I could possibly manually turn off the error message but he didn't have a fix to narrow the sensor to actually let me know when I really would need to change my break pads..you know, like at 10 to 15% pad life left... that would make sense? right?
9/29/2025
Kathy, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (816) 630-3151. We look forward to hearing from you.
EXCELSIOR SPRINGS, MO
Lewis W|2026 GMC Sierra 1500
Confirmed Sales Customer
10/7/2025
Had the best salesman you could ever hope to meet and deal with
KANSAS CITY, MO
Melissa B|2023 Buick Encore GX
Confirmed Service Customer
9/19/2025
I always feel welcomed and everyone is friendly and helpful.
9/22/2025
Melissa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
KANSAS CITY, MO
Phillip D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
They always do an amazing job. Wouldn't go anywhere else!
9/24/2025
Phillip, thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC. - Service! We hope you have a great day!
RICHMOND, MO
Roger F|2018 GMC Terrain
Confirmed Service Customer
9/24/2025
Sherrie was excellent at getting me fixed up and back on the road.
9/24/2025
Roger, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
EXCELSIOR SPRINGS, MO
Kenneth C|2024 GMC Sierra 1500
Confirmed Service Customer
9/25/2025
Thankfully, your Service Department was extremely professional, patient, and timely with information / updates. In stark contrast was the poor / unprofessional behavior I experienced from GM corporate "customer service". Thank you very much for the great service.
9/26/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC.! We hope to see you soon!
HOLT, MO
Larry H|2019 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Always good
9/26/2025
Thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
BLUE SPRINGS, MO
Milford F|2019 Chevrolet Colorado
Confirmed Service Customer
9/25/2025
.
9/28/2025
Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
KANSAS CITY, MO
Donald L|2024 Chevrolet Blazer
Confirmed Service Customer
9/26/2025
Chris was very kind and helpful .
9/29/2025
Donald, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RICHMOND, MO
Cindy P|2017 Chevrolet Traverse
Confirmed Service Customer
9/27/2025
They did a great job and our wait time was pretty short.
9/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
NORBORNE, MO
Eric H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/29/2025
Prompt, courteous, and job well done.
9/30/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
KEARNEY, MO
Marion J|2024 GMC Yukon
Confirmed Service Customer
9/26/2025
The staff was polite and courteous - they communicated with updates on progress - completed the maintenance work needed - and helped facilitate the use of some GMC rewards points. Good customer service truly enhances the experience. Thank You!
9/29/2025
Marion, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
KEARNEY, MO
Lewis W|2026 GMC Sierra 1500
Confirmed Service Customer
10/7/2025
Sherry did a great job with helping me with my problems.
10/8/2025
We're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC. Please don't hesitate to reach out if there's anything additional we can do for you.
KANSAS CITY, MO
Anthony M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/7/2025
My service was quick and professional
10/8/2025
Anthony, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
LIBERTY, MO
Steve H|2020 GMC Yukon
Confirmed Service Customer
10/9/2025
Did a fine job, just took longer than was originally laid out
10/12/2025
Steve, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (816) 630-3151 so we can assist you further.
EXCELSIOR SPRINGS, MO
Chad S|2019 GMC 1500 Sierra
Confirmed Service Customer
10/13/2025
These guys are the best.
10/14/2025
Chad, thank you so much for your positive comments about Roberts-Robinson Chevrolet GMC, INC. - Service! Please let us know if there is anything else we can do for you; we are more than happy to help!
LIBERTY, MO
David F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/14/2025
Fixed up in no time.
10/15/2025
David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Danon W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/15/2025
It was good. My truck was at the front of the store and ready to go. The salesman was nice and helped me with some of the features on the truck. Over all 10/10 would recommend. See you when I come to get my next truck
TERANCE ECHOLS
10/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW HOPE, AL
Eartha T|2019 Chevrolet Cruze
Confirmed Service Customer
10/15/2025
No additional comments
10/17/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
EXCELSIOR SPG, MO
Rickey H|2026 GMC Sierra 1500
Confirmed Sales Customer
10/18/2025
A great no hassle purchase.
HOUSE DEAL
10/20/2025
Rickey, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BERRYTON, KS
John R|2023 Chevrolet Blazer
Confirmed Service Customer
10/8/2025
Nothing but professionalism
10/11/2025
John, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
KANSAS CITY, MO
Anthony D|2025 GMC Sierra 1500
Confirmed Service Customer
10/9/2025
Great service!
10/12/2025
Anthony, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OLATHE, KS
Timothy P|2001 Chevrolet Express Cargo Van
Confirmed Service Customer
10/13/2025
I always get treated well when I get my vehicles serviced. A++
10/14/2025
Timothy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
EXCELSIOR SPRINGS, MO
Don R|2017 Chevrolet Tahoe
Confirmed Service Customer
10/13/2025
Arrived for my appointment and my car was quickly brought in. Needed two TPS sensors and an oil change. Car was done quickly and correctly.
10/14/2025
Dan, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
KANSAS CITY, MO
Michael H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
Everyone was nice, kind, accommodating. Process was easy, did lots of it over the phone/via text, pretty efficient. Their line is they make it easy - and they did. Helpful with car/app set up etc. Would recommend to others.
10/16/2025
Michael, we want all our clients to have a comfortable and stress-free experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEAWOOD, KS
Michael M|2021 GMC Canyon
Confirmed Service Customer
10/15/2025
Excellent seevice
10/16/2025
We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
KEARNEY, MO
Marc S|2023 GMC Acadia
Confirmed Service Customer
10/21/2025
Good communication and service
10/21/2025
Marc, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EXCELSIOR SPRINGS, MO
Steve P|2020 Chevrolet Traverse
Confirmed Service Customer
10/22/2025
Cassandra was very helpful and friendly when I arrived. The work was done on time. Highly recommend this dealership.
10/23/2025
We're glad everything was completed quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
EXCELSIOR SPRINGS, MO
Randy K|2022 GMC Terrain
Confirmed Service Customer
10/24/2025
Friendly an got us end an out
10/27/2025
Randy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWSON, MO
Michele P|2019 GMC Acadia
Confirmed Service Customer
10/20/2025
Besides the usual service items the staff performed a couple recommended major service items. Finally they went over the whole SUV checking out repairs done by a body shop after my vehicle was hit on 6;27-25.
10/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LAWSON, MO
Phillip D|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/20/2025
They do a great job and they're very friendly
10/21/2025
Phillip, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
RICHMOND, MO
Jackie B|2019 Chevrolet Tahoe
Confirmed Service Customer
10/27/2025
Quick and efficient
10/28/2025
Jackie, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
NORBORNE, MO
Ron S|2019 GMC Yukon
Confirmed Service Customer
11/2/2025
Sherry did an excellent job of letting me know what need to be done to Denali because it was coming up on 99000 miles. Covered what need to be done. She put together the cost and the time needed to get it done. When I took it in to get the work done she let me no how everting was going until it was time to come get it.
11/4/2025
Ron, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
KANSAS CITY, MO
Roy S|2010 Chevrolet COBALT
Confirmed Service Customer
11/3/2025
I took my car in and talked with Sherry in customer service . Told her what it was doing . She told me what her thoughts on my car . Gave her the keys and said take care of it . 45 minutes later rotors changed . Plus a brake line was leaking . Got it replaced went on my . Good work.
11/4/2025
Roy, thank you so much for your positive comments about Roberts-Robinson Chevrolet GMC, INC. - Service! If you're ever in need of more help, please let us know! We can't wait to see you again, have a great day.
EXCELSIOR SPG, MO
Dennis S|2019 GMC Terrain
Confirmed Service Customer
11/5/2025
Chris, Cassandra, and Sherry are always very helpful and provide excellent customer service.
11/6/2025
Dennis, we appreciate you taking the time to leave us this feedback. Thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service and we hope to see you again.
EXCELSIOR SPG, MO
Rita L|2022 Chevrolet Blazer
Confirmed Service Customer
11/6/2025
Friendly Professional Quick
11/7/2025
Rita, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Roberts-Robinson Chevrolet GMC, INC. - Service
CAMERON, MO
James S|2019 Chevrolet Impala
Confirmed Service Customer
11/6/2025
The staff was great as usual and worked hard to complete everything requested in a timely manner...very much appreciated!
11/7/2025
James, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
KANSAS CITY, MO
Timothy T|2014 Buick LaCrosse
Confirmed Service Customer
10/26/2025
Great job as always!
10/27/2025
Timothy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
KANSAS CITY, MO
David B|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
10/31/2025
Great to work with
CHRISTOPHE SMITH
10/31/2025
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
KANSAS CITY, MO
Brian T|2023 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
Has always been a good experience. Sherry takes good care of us.
11/3/2025
Brian, we're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC. - Service. If you have any further questions, please give us a call. We're always happy to help!
KEARNEY, MO
Robert C|2021 GMC 2500HD Sierra
Confirmed Service Customer
11/4/2025
I have been willing to pay a little more (quite a bit actually) because the dealership are the "experts" on my 2500 Diesel. Last I came they supposedly rotated my tires but had to of let air out of them instead of filling them to the required level. Not sure why. What I do know is I called to complain and was told they followed what was "On the door", On the door and in the manual and on the tires (after market 20" mudders that run about 3k a set) it says 60 in front and 70 in back. All tires were at least 10lbs under and halfway to work my low pressure indicator went off. Really no excuse for that because when you air the tires the truck itself will honk once when they are full and three times if you over inflate. In short, I can no longer justify paying extra when I now know there is no real specialization involved. I have enjoyed the service team, but don't see the sense in paying 20-40.00 more when it still does not guarantee I will be able to trust the work done.
11/5/2025
Robert, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (816) 630-3151. We look forward to hearing from you.
EXCELSIOR SPRINGS, MO
David B|2022 GMC Canyon
Confirmed Service Customer
11/10/2025
The Service Dept. did a great job in keeping track on the services needed on my truck. We got the truck needs updated and looking forward to the next trip for my next oil change.
11/11/2025
David, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LEES SUMMIT, MO
Ronald W|2023 GMC Sierra 1500
Confirmed Service Customer
11/10/2025
Great to Deal with. Top Service Department
11/11/2025
Ronald, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
EASTON, KS
Wilma S|2015 GMC Terrain
Confirmed Service Customer
11/13/2025
Great service!
11/14/2025
Wilma, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
KEARNEY, MO
Peter H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
I took advantage of your complimentary oil change and tire rotation by scheduling an appointment on line. Everything went great, in and out approximately 45 minutes. Can't imagine this appointment going any better.
11/9/2025
Peter, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LAWSON, MO
Lawrence K|2023 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
I was told the vehicle I bought has been through service. After obtaining my vehicle and heading home I noticed that the oil needed to be changed. The sticker from your shop revealed it hadn’t been changed since January. The fuel filter is almost done needs changing. For this matter I would never again do business with this dealership.
11/13/2025
Lawrence, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (816) 630-3151 so we can work towards a resolution.
MERIDIAN, MS
R H|2004 Chevrolet Silverado 3500
Confirmed Service Customer
11/12/2025
The only thing I can say, is the staff is very concerned about their customers. It seems that they did an excellent job of repairs on my 2004 truck. I had sent this in about two days ago, must have got lost on the wire. GOOD JOB. R. E.
11/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAYVILLE, MO
Mary B|2014 Chevrolet Traverse
Confirmed Service Customer
11/17/2025
As always Sherri in service got my vehicle in asap to get my issue resolved, l was very satisfied
11/19/2025
Mary, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. - Service and we hope to see you again soon!
EXCELSIOR SPG, MO
Weston W|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/21/2025
I scheduled my appointment with ease, and everything was on schedule, and completed in a timely manner.
11/24/2025
Weston, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CLEVELAND, MO
Melissa C|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/23/2025
Great service and excellent customer care
11/21/2025
Melissa, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
LAWSON, MO
Anthony D|2025 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
Fantastic service as always. Great people!
11/26/2025
Anthony, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
OLATHE, KS
Milford F|2019 Chevrolet Colorado
Confirmed Service Customer
11/16/2025
.
11/17/2025
Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
KANSAS CITY, MO
Eartha T|2019 Chevrolet Cruze
Confirmed Service Customer
11/19/2025
Experience with the dealership is always positive ✨️
11/21/2025
We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
EXCELSIOR SPG, MO
Jeffrey C|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/19/2025
It's ok
11/21/2025
Jeffrey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
RICHMOND, MO
Ed V|2021 GMC 1500 Sierra
Confirmed Service Customer
11/27/2025
Very prompt and courteous experience no hard-core upsell would recommend to family and friends
11/28/2025
We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!
KANSAS CITY, MO
John R|2023 Chevrolet Blazer
Confirmed Service Customer
12/2/2025
Professionalism at it’s finest
12/2/2025
John, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KANSAS CITY, MO
Rusty L|2021 GMC 1500 Sierra
Confirmed Service Customer
12/3/2025
No issues
12/3/2025
Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
KEARNEY, MO
Scot M|2021 GMC 1500 Sierra
Confirmed Service Customer
12/7/2025
Great experience as always
12/8/2025
Scot, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Roberts-Robinson Chevrolet GMC, INC.
EXCELSIOR SPRINGS, MO
Mark H|2017 GMC Canyon
Confirmed Service Customer
12/8/2025
As always, the check-in process was expedient and very easy. In addition, to the oil change/tire rotation, I requested the TPMS be checked and replace the left front sensor. Although I thought the price was too high for one sensor, I was able to use my reward points to heavily offset the amount. Lastly, the service desk representative ensured I received the senior citizen discount. Roberts Robinson Dealership's customer service skills are simply remarkable!
12/9/2025
Mark, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
KEARNEY, MO
Kenneth C|2024 GMC Sierra 1500
Confirmed Service Customer
12/9/2025
My experiences with Roberts Robinson has always been very positive. Always helpful, patient, and timely - I couldn't ask for better service. Thank you!
12/9/2025
Kenneth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLT, MO
Thomas C|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/28/2025
perfect
11/29/2025
Thomas, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
KANSAS CITY, MO
James L|2022 GMC 1500 Sierra
Confirmed Service Customer
12/1/2025
Professional service technician and quick service
12/2/2025
James, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
KANSAS CITY, MO
Phil A|2020 Chevrolet Colorado
Confirmed Service Customer
12/4/2025
Service advisor Chris is helpful, knowledgeable and a stellar example of customer support. Thanks Chris and the Roberts Robertson Service advisor team!
12/5/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EXCELSIOR SPRINGS, MO
Chad M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/5/2025
Absolutely perfect from beginning to end. Mike and his staff never disappoint and are always top notch with excellent communication and service. Thank you!
TERANCE ECHOLS
12/6/2025
Chad, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARFIELD, AR
Hunter G|2018 GMC 1500 Sierra
Confirmed Service Customer
12/5/2025
Always top notch service, even around Holiday times. Very thankful and pleased I was able to get an appointment before a GMC deal ended and even get an additional part fixed last minute.
12/7/2025
Hunter, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KANSAS CITY, MO
Renee S|2014 GMC 1500 Sierra
Confirmed Service Customer
12/5/2025
Very professional
12/7/2025
Renee, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
EXCELSIOR SPRINGS, MO
Mary H|2025 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
The oil change and tire rotation were done quickly.
12/8/2025
Mary, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RICHMOND, MO
John L|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/17/2025
I have purchased at least 6 vehicles from Terence and continue to come back due to his knowledge of the Product, ease of transaction, and professionalism. I know I have closer options in Kansas City but can’t imagine buying from anyone else. If your looking and uncertain if your getting the best deal for your trade or purchase of a new vehicle I encourage you to make a phone call to Terance. You will be glad you did!
TERANCE ECHOLS
12/18/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KANSAS CITY, MO
John M|2018 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
The service department is very efficient
12/14/2025
John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
KEARNEY, MO
David S|2023 GMC Sierra 1500
Confirmed Service Customer
12/11/2025
In and out great service department
12/12/2025
David, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Roberts-Robinson Chevrolet GMC, INC.
EXCELSIOR SPRINGS, MO
C D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/16/2025
Terrance is the best Dealer Rep I have ever worked with.
TERANCE ECHOLS
12/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
SUNRISE BEACH, MO
James S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
In and out satisfaction. Timing was great.
12/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
NORBORNE, MO
Larry V|2024 GMC Canyon
Confirmed Service Customer
12/18/2025
Friendly staff and very professional
12/19/2025
Larry, we're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
EXCELSIOR SPG, MO
Don R|2003 Chevrolet S-10
Confirmed Service Customer
12/22/2025
In back to back visits I had two vehicles in for oil changes and one also had an MVI. The service writer quickly got my vehicles to the techs and I was soon on my way. All work done quickly and thoroughly. Good crew all around.
12/23/2025
Don, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!
KANSAS CITY, MO
Edward Z|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/22/2025
Great experience!
12/23/2025
Edward, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RICHMOND, MO
Danny J|2020 GMC Acadia
Confirmed Service Customer
12/24/2025
Chris Casey is a great customer service advisor, second to none!
12/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
KEARNEY, MO
Forrest B|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
12/31/2025
Great service from everyone.
1/1/2026
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
OVERLAND PARK, KS
Gerald S|2023 GMC Savana Cargo Van
Confirmed Service Customer
12/21/2025
Cassandra is the Greatest!
12/22/2025
Gerald, thank you for your kind review; we are happy to pass along your comments to Cassandra here at Roberts-Robinson Chevrolet GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LENEXA, KS
Joshua K|2025 GMC Savana Cargo Van
Confirmed Sales Customer
12/23/2025
No pressure, great experience, Chris Smith just made it easy!
CHRISTOPHE SMITH
12/24/2025
Joshua, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
OVERLAND PARK, KS
Phillip D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/23/2025
They always do a wonderful job and all the employees are so friendly. I wouldn't go anywhere else.
12/24/2025
Phillip, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
RICHMOND, MO
Craig L|2020 GMC Terrain
Confirmed Service Customer
12/23/2025
Great! ! Cassanda was very informative as usually. And my service was so fast. Walked across the street for a quick sandwich and the car was done before I got back. She was looking for me. Thanks again to the service department. All are really friendly!!!
12/24/2025
Craig, we're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
LIBERTY, MO
Kevin H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
12/23/2025
Timely, professional as always
12/23/2025
Kevin, we really appreciate your positive review! We hope to see you soon!
LEES SUMMIT, MO
Michael R|2022 GMC Terrain
Confirmed Service Customer
12/23/2025
The dealership is great. My maintenance completed fast and I appreciate the information on future maintenance.
12/24/2025
Michael, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
OAK GROVE, MO
Timothy M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/26/2025
They answered all me questions and concerns along with a fast and accurate oil change
12/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
EXCELSIOR SPRINGS, MO
Jim A|2024 GMC Acadia
Confirmed Service Customer
1/7/2026
Timely and efficient service for my GMC.
1/7/2026
Jim, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Juan B|2024 Chevrolet Silverado EV
Confirmed Sales Customer
1/8/2026
I was looking all over the place for a Silverado EV. Chris took care of me and took the time to provide pictures, video and a thorough explanation. He was awesome to deal with. Everyone in the dealership was kind and friendly. No other dealer took the time, and I get it, I was calling from out of town. But you guys did and this is the reason I hopped on a plane and went all the way iver there. Thank you very much. I will definitely work with you guys again. I have a friend looking to get a Silverado EV this year and I already told him to work with you and that I will fly with him and go get it. lol Thank you.
CHRISTOPHE SMITH
1/8/2026
Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Roberts-Robinson Chevrolet GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DE BARY, FL
Larry H|2019 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
Always get great service
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BLUE SPRINGS, MO
Kenneth L|2021 GMC 2500HD Sierra
Confirmed Service Customer
1/1/2026
Oil change and tire rotation was quick while I waited. Service came out and went over the details from the multi point inspection.
1/2/2026
Kenneth, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
NORBORNE, MO
Barbara S|2024 Chevrolet Tahoe
Confirmed Service Customer
1/8/2026
Very friendly and was in an out fast.
1/9/2026
Barbara, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Roberts-Robinson Chevrolet GMC, INC.
LENEXA, KS
Richard B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
They Always take good care of me
1/10/2026
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
WOOD HEIGHTS, MO
Anthony P|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
1/12/2026
My vehicle was taken into the dealership for scheduled routine maintenance. My service advisor Cassandra, began working on my request within minutes of my arrival and I was back on the road in a timely manner.
1/12/2026
Anthony, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAYVILLE, MO
Marc S|2025 GMC Canyon
Confirmed Service Customer
1/13/2026
Fast and good service
1/13/2026
Marc, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
EXCELSIOR SPRINGS, MO
Kristy G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/14/2026
Fast and courteous
1/14/2026
Kristy, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
RICHMOND, MO
Carolyn W|2016 Buick Encore
Confirmed Service Customer
1/16/2026
Purchased the car new in 2016 from the dealership. All maintenance services have been, as suggested in the owners manual, done at this facility. The service department is first rate. All the employees are very nice and know their product.
1/17/2026
Carolyn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
SAINT JOSEPH, MO
Charles D|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
1/17/2026
It is always a joy to go to the dealership. I get to hang out with people that I’ve known for over 20 years.
1/18/2026
Charles, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAYTOWN, MO
William R|2024 Chevrolet Silverado EV
Confirmed Sales Customer
1/11/2026
About as smooth as it gets
TERANCE ECHOLS
1/11/2026
William, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
WHITING, IA
Phillip D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
Great place Great people. Wouldn't go anywhere else!
1/13/2026
Phillip, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
RICHMOND, MO
Ralph W|2024 Chevrolet Equinox EV
Confirmed Service Customer
1/14/2026
In and out very quickly
1/15/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
HOLT, MO
Charles T|2019 GMC 1500 Sierra
Confirmed Service Customer
1/16/2026
Service department is very friendly and helpful
1/16/2026
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
EXCELSIOR SPRINGS, MO
Gerald S|2023 GMC Savana Cargo Van
Confirmed Service Customer
1/19/2026
Great experience as usual!
1/20/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LENEXA, KS
Donald M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
Kind, courteous and on the ball!
1/20/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HENRIETTA, MO
Sallie W|2017 Chevrolet Traverse
Confirmed Service Customer
1/20/2026
Was able to get me in quickly figure out the issue get the parts and get the issue resolved quickly.
1/21/2026
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KEARNEY, MO
Dana D|2022 GMC 1500 Sierra
Confirmed Service Customer
1/21/2026
Na
1/21/2026
Dana, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
LIBERTY, MO
Victor M|2023 GMC Acadia
Confirmed Service Customer
1/17/2026
Awesomeness!
1/18/2026
Victor, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
KEARNEY, MO
Robert P|2026 Chevrolet Traverse
Confirmed Sales Customer
1/19/2026
Didn't listen and treated us like we were illiterate. When we mentioned that we wanted to have our GM credit card monetary accumulation taken off the final deal sales person ignored and put words in our mouth basically ignored and basically counted as part of deal. We should have just walked out I also hate sales technique that was used. Deal is only good today etc. I won't do business there again. We have not been treated like this previously when purchasing GM/ Chevy vehicles. I blame myself for letting anyone treat us like this. I will definitely share my poor experience.
TERANCE ECHOLS
1/20/2026
Robert, we are disappointed to learn of your experience here at Roberts-Robinson Chevrolet GMC, INC., but will take this opportunity to improve. If you are willing to give us another chance, please contact us at (816) 630-3151 so we can understand your situation better in order to try and turn your experience around. Thank you, Roberts-Robinson Chevrolet GMC, INC.
RICHMOND, MO
David H|2019 Chevrolet Corvette
Confirmed Service Customer
1/20/2026
Cassandra always does a nice job of working around my schedule.
1/21/2026
David, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Roberts-Robinson Chevrolet GMC, INC.
EXCELSIOR SPRINGS, MO
James F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/22/2026
Was in for an oil change. From check in until time to check out was very quick and easy. Kept me in the loop as I was waiting. Very friendly staff.
1/22/2026
James, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
KEARNEY, MO