Roberts Robinson Chevrolet GMC

Our Reviews

Dennis W|2018 GMC 1500 Sierra

Confirmed Service Customer

5/27/2024

Professional and courteous staff. Service was excellent and on time

5/27/2024

Dennis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KEARNEY, MO

Chris M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

5/27/2024

Great service!!

5/28/2024

Chris, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

EXCELSIOR SPRINGS, MO

Dan T|2015 GMC 2500HD Sierra

Confirmed Service Customer

5/31/2024

Always excellent service each time I receive service. Staff is top notch as expected!!!

6/3/2024

Dan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EXCELSIOR SPRINGS, MO

Marsha E|2012 Chevrolet Cruze

Confirmed Service Customer

6/1/2024

The service was so quick.

6/3/2024

Marsha, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

LAWSON, MO

Robert C|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

6/2/2024

Always great service.

6/3/2024

Robert, we really appreciate your positive review! We hope you have a great day!

Business Response

EXCELSIOR SPRINGS, MO

Anita R|2019 Chevrolet Equinox

Confirmed Service Customer

6/2/2024

My experience with Roberts Robinson has been very positive. The personnel are always helpful and professional. I feel my vehicle is in good hands.

6/3/2024

Anita, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OLATHE, KS

Michael M|2021 GMC Canyon

Confirmed Service Customer

6/3/2024

prompt service

6/4/2024

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

KEARNEY, MO

Ted P|2023 Chevrolet Bolt EUV

Confirmed Service Customer

6/3/2024

Brought car in for diagnostic and was given a broad replace everything not pinpointing the the part or problem

6/4/2024

Ted, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (816) 630-3151 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ORRICK, MO

Richard S|2017 GMC 1500 Sierra

Confirmed Service Customer

6/5/2024

You all did a fantastic job

6/6/2024

Richard, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again.

Business Response

ORRICK, MO

Felisha S|2024 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/21/2024

Chris was awesome. Everything went well and didn't take to long!

CHRISTOPHE SMITH

5/22/2024

Felisha, we're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EXCELSIOR SPRINGS, MO

Dana R|2024 Chevrolet Trax

Confirmed Sales Customer

5/21/2024

We chose to check our local dealerships to replace a Nissan totalled in a recent car crash. We felt so at home with Roberts Robinson's Excelsior Springs location. Our salesman was helpful without being pushy. I loved that. We were able to walk around, discuss the options knowing Terance was there when we needed him. Once we chose our vehicle, he was able to get us into it almost immediately. He answered our questions, helped with getting us to where we wanted to be. We highly recommend your dealership to our family and friends.

TERANCE ECHOLS

5/22/2024

We're happy you found our staff to be so supportive during your experience here at Roberts-Robinson Chevrolet GMC, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EXCELSIOR SPRINGS, MO

Scot M|2021 GMC 1500 Sierra

Confirmed Service Customer

5/24/2024

Once again, fast and friendly.

5/26/2024

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

EXCELSIOR SPRINGS, MO

Kathy C|2014 Buick Enclave

Confirmed Service Customer

5/31/2024

Was in and out in 15 minutes

6/1/2024

Kathy, we're glad everything was completed quickly! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EXCELSIOR SPRINGS, MO

Scott R|2024 GMC 2500HD Sierra

Confirmed Sales Customer

6/6/2024

The staff makes the buying experience a breeze.

TERANCE ECHOLS

6/7/2024

Scott, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SHAWNEE, KS

Rodger K|2018 Buick Enclave

Confirmed Service Customer

6/7/2024

Excellent service

6/9/2024

Rodger, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Business Response

PARKVILLE, MO

Robert P|2008 GMC Sierra

Confirmed Service Customer

6/10/2024

Good friendly service that you can trust and count on. Tech helped me on a service I needed.

6/11/2024

Robert, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KANSAS CITY, MO

John R|2023 Chevrolet Blazer

Confirmed Service Customer

6/11/2024

Always Profu

6/12/2024

John, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

KANSAS CITY, MO

Robert E|2012 Chevrolet Colorado

Confirmed Service Customer

6/16/2024

I was there 2 1/2 hours for a State inspection and why my driver’s side airbag light was on and then didn’t have the part to fix a broken connection under the driver’s seat.

6/17/2024

Robert, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (816) 630-3151 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

KANSAS CITY, MO

Tammy K|2017 Chevrolet Express

Confirmed Service Customer

6/5/2024

They did a great job as usual

6/6/2024

Tammy, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EXCELSIOR SPG, MO

Mark H|2017 GMC Canyon

Confirmed Service Customer

6/5/2024

Quickly diagnosed the faulty parts, sought/received approval of warranty company, and completed repairs earlier than anticipated.

6/6/2024

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KEARNEY, MO

Zoe D|2019 Chevrolet Malibu

Confirmed Service Customer

6/5/2024

good service. faster return than anticipated. price as expected.

6/6/2024

Zoe, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Roberts-Robinson Chevrolet GMC, INC.

Business Response

RICHMOND, MO

Clayton M|2023 GMC Acadia

Confirmed Sales Customer

6/5/2024

One of the best trades I have been involved in . No high pressure sales tactics that I have.experienced in the past. Great job by Ron Prewitt and the staff.

6/6/2024

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KEARNEY, MO

Edward D|2024 GMC 1500 Sierra

Confirmed Service Customer

6/6/2024

Prompt service and very friendly

6/7/2024

Edward, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SHAWNEE, KS

Janice S|2023 GMC Terrain

Confirmed Service Customer

6/6/2024

Everyone makes you feel like they are family

6/7/2024

Janice, thank you so much for your positive comments about Roberts-Robinson Chevrolet GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SMITHVILLE, MO

Keith D|2024 GMC 3500HD Sierra

Confirmed Service Customer

6/13/2024

Great Service Department, its why I keep coming back.

6/13/2024

Keith, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLUE SPRINGS, MO

Rodney M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/13/2024

I told them the issues I was having and they went all out to find my problem and to fix it

6/13/2024

Rodney, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

KANSAS CITY, MO

Amy G|2021 GMC Yukon

Confirmed Service Customer

6/18/2024

A wonderful dealership that truly strives for customer satisfaction!! Sales and service are always so helpful and polite!

6/19/2024

Amy, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

EXCELSIOR SPRINGS, MO

Craig L|2020 GMC Terrain

Confirmed Service Customer

6/17/2024

Great fast

6/18/2024

Your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet GMC, INC. and we hope to see you again soon!

Business Response

LIBERTY, MO

Roy S|2010 Chevrolet COBALT

Confirmed Service Customer

6/20/2024

Nothing much to tell . 1:30 appointment I went to the lounge set down and worked my puzzle. 30 minutes later I was on the road again .

6/21/2024

Roy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EXCELSIOR SPG, MO

Chad D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/20/2024

Sherry & Chris always take excellent care of us when we need service!

6/21/2024

Chad, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LAWSON, MO

Russell A|2023 Buick Encore GX

Confirmed Service Customer

6/19/2024

Great service.

6/20/2024

Russell, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Roberts-Robinson Chevrolet GMC, INC.

Business Response

LAWSON, MO

Michele P|2019 GMC Acadia

Confirmed Service Customer

6/24/2024

You always do whatever is needed. You advise me of the price so I can choose whether or not to proceed. My only "complaint" is that there is no way to turn off the automatic engine shut-off at stop lights/signs.

6/25/2024

Michele, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LAWSON, MO