Customer Testimonials
Tim was very knowledgeable and provided what we thought were very honest and helpful answers to our questions.
No one told me I would be setting there for 3 hours and had to end up having my mother inlaw go get my son from school
Kerry was my salesman and was great! He listened to my needs and went out and found several options. Kerry was very patient and accommodating to me.
Warraty work. Got in early with minimal wait.
It was great especially with the free oil change after so many visits
Roberts Robinson was a breath of fresh air compared to the other dealerships we visited! The honest truth is we visited nearly every big dealership in the Kansas City area. Everyone of them were arrogant, unappreciative and made it clear they were only concerned with taking my money. I had several friends in the automotive industry suggest Robert's Robinson and I figured I might as well give them a try. To be honest I wasn't expecting much. With that said I was amazingly surprised! The staff was very considerate. When I talked they listened. When I told them ...
This was the best car buying experience I have had
Everyone in the process made it very easy to purchase my first GMC Truck. They went above and beyond to help make my buying experience awesome. Highly recommend!
The staff is always kind and professional. Would definitely recommend to anyone needing service.
I dealt with Austin Berg & he was great to work with. No high pressure selling & easy to talk with. All my questions were answered regarding the purchase of our new truck. Looking forward to many years enjoying our GMC Sierra 1500 SLT Crew Cab 4WD Duramax. Will tell anyone looking to purchase a vehicle to check out Roberts Robinson first!
Loved being able to schedule online, service was fast!
I went to get my oil changed yesterday and was there for an hour and 40 minutes. I could tell they were very busy so I patiently waited for an update and so I signed up to receive the text updates. I never received one so I went to the front desk to ask for an update. They apologized and brought the manager over. He told me not to worry about the cost of the oil change and that they would take care of it. I didn’t mind waiting around and I appreciated that they were generous about the situation. ...
Great.
Excellent and quick service.
Knowledgeable, friendly, trustworthy and can do the job in a timely manner. I thank you.
I took my truck in for a oil change to Roberts Robinson Chevrolet being in a hurry left my wallet on the console in the truck. Service manger took all of my info then provide a ride back to my house. Not needing the vehicle for the day took my wifes car to work when the service manager call the vehicle was ready that afternoon I thought about how I was going to pay realizing that I didn't have my wallet I panicked and remembered it was in the truck with 160 dollars in it credit cards everything!!!!! So when ...
Quick and completely satisfied.
I had a very complicated issue with my 2013 equinox. Sherry in service was absolutely outstanding. I live in Smithville and will only visit this dealership in the future. Victory Chevy in Smithville is absolute garbage compared to this place. Can’t thank her enough!
Got my vehicle finished the same day, great service and experience.
Just bought a 2021 Yukon Denali. Had an excellent experience with Austin and dealership. They worked with the vehicle price and trade in. Would highly recommend!
Easy to deal with. I will never use another dealership when purchasing a vehicle.
Always has great service
Great service
Prompt contact, professional attitude and reasonable completion time.
This was the easiest car shopping experience I've ever had. I called the dealership told them what I wanted and they delivered it the next day! It took me about 15 minutes to fill some paperwork online and it was done. My Chevrolet Equinox is also my new favorite vehicle ever. It's got a lot of room and plenty of power. I haul a lot of stuff and this works perfect for me. I'd recommend anyone check out Roberts Robinson before they buy because their prices are more competitive and they treat you right.
We love these guys! Our son, Jimmie bought a car here & they were awesome! Love the car & the people. They went above & beyond & we highly recommend them. We WILL buy more cars from them.
Well, where do I start? From start to finish Chris & Tim went above & beyond to treat us like we were family. Helpful & professional. We got the perfect car for us. We had a trade-in that we were upside down in. They dropped our interest from 26% to 4.46%! We are more than thrilled & recommend them highly!
Very pleasant & willing to make a Deal !!
Every detail was thoroughly handled in the purchase of my new vehicle. I was blown away with the responsiveness of the staff and the ease at which they made the whole purchasing process. I don't think I've ever purchased a vehicle with such ease. Everyone involved truly cared about the customer experience.
Always courteous and helpful people. Have a lot of faith/trust in Kerry Dauma and the work he does. Sherrie and her colleagues are top notch.
Always first class and makes it easy
It was fantastic, Terrance was informative, friendly, and gave space to talk over the purchase Very good
All ways Good.
Great service!
Excellent and couteous service.
Everyone that works in Robert Robertson Chevrolet are wonderful people! I do a lot of business here. I like this place so much I take my Ram truck and my car here to get my service done! Chris in service department treats me well including the other Chris in sales! Thank you for everything you do for me!
Everything went as planned and they did a good job.
The dealership is always pleasant and friendly. This time, the service department got us in on a Saturday to fix the problem and got it done quickly.
The service and support staff at Roberts Robinson in Excelsior Springs is excellent! It was easy to make my oil change appointment online and the service was completed in a timely manner.
We purchased a 2017 Chrysler Pacifica. Tom was a great salesman and very friendly and nice. We definitely recommend Roberts Robinson. Very professional and genuinely nice people...
It was very nice.
They were extremely professional and did an excellent job. Thank you!
Friendly staff, easy process. I would highly recommend looking for your next vehicle here!!
Good service, great hot chocolate while I waited.
Great place, good honest people.
You job good people
After my car had sit at another dealership without being looked at for three days (past my appointment) we took it to Roberts Robinson. They have been amazing! They stayed in communication and worked hard to get my car fixed quickly. We will be back for sure.
Chris is a great sales person. Knew all the features of the vehicle and the transaction was quick. There was zero high pressure sales tactics. I would definitely do back for future vehicle purchases.
Just bought a new GMC terrain and thank you so much for helping me out. You guys are awesome.
They do everything they can to provide excellent customer service. The dealership is a pleasure to do business with from sales to service.
Good service Excellent people
The Service Department did a great job servicing our van!
They always go the extra mile to accommodate my schedule for vehicle repairs. Excellent customer service.
Great place to get your vehicle worked on or to buy a new one.
Best Chevy service in this area!! Ask for Chris in service!! Always there for me...
The staff is friendly, the service is quick and accurate, and the coffee is free!
This is the most amazing people that anybody can find regarding your car
Fast service and pleasant employees
Very honest people; a great place to buy a car. Bill, the sales manager stands behind his word and promises.
Always friendly and courteous.
Mary Mccoy was wonderful to work with to purchase my 2019 Terrain. She worked to find a car that met my needs and the sale team and service center were great. It was a great buyer's experience.
We traveled from Nebraska to purchase our 2015 GMC Acadia Denali. Such an awesome and easy experience to purchase! Tim Day was great to work with... No pressure sale. He knew what we were looking for and contacted us when a local, 1 owner trade came in. The car was detailed perfectly, and all paperwork done when we got there. Thanks Tim and crew! We'll definitely be back when we're looking again!
My parents have purchased their last two trucks from here, and they have been nothing but pleased. Austin assisted them with their last purchase of a brand new GMC, and he went above and beyond for them and still continues to do so long after their purchase. After my recent bad experience of the purchase of my new vehicle from Kansas City - I personally wish I would have came here. Thank you all for being exceptional at what you do! You hold the standard for what customer service should be!
I was so impressed with the service departments dedication to fix my car. Chris Casey kept me informed on what they were doing and why. He was very patient with the fact that I didn't know much about the process and was very polite and very easy to work with. The technicians were very through and knowledgeable. I was so pleased with the work they did. I highly recommend Roberts Robinson!
Perfect customer service. Positive attitude. Will make the extra effort to earn your patronage. They are willing to pick up your vehicle and bring it back. The dealer 2 blocks from my house doesn't come close to the same level of service. Highly recommended.
