COVID-19: A MESSAGE TO OUR CUSTOMERS

EFFECTIVE MONDAY, JULY 20, 2020

Starting Monday, July 20th, masks will be required for all employees, vendors and customers inside our dealership in accordance with local health department orders. 

We do offer valet pickup/drop off in our Service Department and the ability to shop online and have the vehicle delivered to you using Shop.Click.Drive. You will find hand sanitizer available for your use and we will continue to clean the waiting areas several times daily.

Thanks for your cooperation as we all work to keep each other safe and stop the spread of COVID-19. We will continue with our cleaning & sanitizing procedures.

Sales Department (Hours:  M-F 8:30 am – 6:00 pm, S 8:00 am – 5:00 pm): 
• Our showroom is OPEN but we recommend calling for an appointment when possible due to limitations on the number of people allowed in the building.
• We will be logging customer names and contact info.
• We also offer Shop-Click-Drive to do your online shopping without the need to come into the dealership. Contact us for more images/video of the vehicle you are interested in if needed.
• We can deliver the paperwork and vehicle to your home or office.  (Kansas City metro area and up to a 200 mile radius.)
Service & Parts Departments (Hours M-F 7 am-6 pm, S 8:00 am – 1:00 pm):
• Call us or make your appointment online through our website.
• Drop Off is recommended. You can use the Drop Box envelope found to the left of the glass door.
• We will be logging customer names and contact info.
• All vehicles will continue to be sanitized for everyone’s safety.
• Our customer waiting areas are OPEN with restrictions on occupancy numbers. Please practice Social Distancing. Additional seating can be found outside. The coffee machine and water fountain can not be used at this time but vending machines are available.
• We can collect payment over the phone, through an online text payment option, or when you pick up your vehicle.
• Parts can be ordered and paid for over the phone or at time of pickup. If you prefer, you can call when you get to the dealership and we will bring everything to your vehicle.
 We thank everyone for understanding.
Roberts Robinson Chevrolet Buick GMC